Las Vegas Casino Privacy Policy
Las Vegas Casino respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and shared when you visit our website, create an account, use casino services, contact our support team or otherwise interact with Las Vegas Casino.
This policy applies to players and visitors in the United Kingdom and should be read together with any applicable terms and conditions, responsible gambling information and cookie notices displayed on our website. Our services are intended for people aged 18 and over.
Information We Collect
We collect information that is necessary to provide a secure, reliable and personalised online casino experience. The information we collect depends on how you use our website and services.
- Account information, such as your name, date of birth, residential address, telephone number and login details.
- Identity and verification information, including documents or information used to confirm your identity, age, address or eligibility to use our services.
- Financial information, such as transaction details, payment method information and records of deposits, withdrawals, bonuses and account balances. Payment details may be processed by specialist payment providers rather than stored directly by us.
- Technical information, including your IP address, browser type, device details, operating system, language settings, access times and approximate location.
- Usage information, such as pages viewed, games played, features used, session activity and interactions with our website.
- Communications and support records, including messages, enquiries, complaints and information provided when you contact us.
- Responsible gambling information, where relevant to supporting safer play, account monitoring and player protection.
Some information is collected directly from you. Other information may be generated automatically when you use our website or received from payment providers, identity verification services, fraud prevention providers and other business partners.
How We Use Information
Las Vegas Casino uses personal information for clear and legitimate business purposes connected with operating our services. These purposes may include:
- Creating and managing your player account.
- Processing deposits, withdrawals, refunds and other account transactions.
- Verifying identity, age and account ownership.
- Detecting and preventing fraud, money laundering, unauthorised access, collusion and other misuse of our services.
- Providing customer support and responding to questions or complaints.
- Maintaining, testing and improving website performance, functionality and security.
- Personalising content, promotions and account communications where appropriate.
- Monitoring activity to support responsible gambling and safer participation.
- Meeting applicable operational, contractual and compliance obligations.
- Investigating incidents, enforcing our terms and protecting the rights, property and safety of Las Vegas Casino, our players and other parties.
Where marketing communications are sent, you may be able to manage your preferences or opt out using the instructions included in the communication. Service messages relating to your account, transactions, security or important changes may still be sent when necessary.
Cookies and Similar Technologies
Las Vegas Casino may use cookies, pixels, local storage and related technologies to operate the website and understand how it is used. These technologies can remember preferences, maintain sessions, support security and help us identify technical problems.
Some cookies are essential because the website may not function correctly without them. Other technologies may help us measure performance, understand visitor behaviour, remember settings or deliver more relevant content. Where required, we will provide information about available choices through our cookie settings or other website notices.
You can usually adjust cookie controls through your browser or device settings. Restricting certain cookies may affect account access, game functionality, preferences or other parts of the website. Information gathered through cookies may be combined with other information held about your account where appropriate.
Data Sharing
We do not treat personal information as a public resource or sell it as a standalone product. We may share relevant information with selected recipients when necessary to operate our services, protect users or meet applicable obligations.
- Payment processors and financial service providers that handle deposits, withdrawals and related checks.
- Identity verification, fraud prevention and security providers.
- Technology, hosting, analytics, customer support and communications providers acting on our instructions.
- Professional advisers, insurers, auditors or similar service providers where their involvement is reasonably required.
- Corporate transaction participants if Las Vegas Casino is involved in a merger, acquisition, restructuring, sale of assets or similar event.
- Authorities, courts or other authorised parties where disclosure is required or reasonably necessary to protect legal rights, investigate wrongdoing or respond to a lawful request.
Service providers receiving information are expected to use it only for agreed purposes and to apply suitable confidentiality and security measures. We do not share more information than is reasonably necessary for the relevant purpose.
Data Security
We use administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction. Measures may include access controls, authentication procedures, monitoring, encryption or secure transmission methods where appropriate.
No website, online account or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential, using a suitable password and notifying us promptly if you suspect unauthorised access to your account. We may restrict access or suspend activity while a security concern is investigated.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy. The retention period may depend on the type of information, the nature of our relationship with you, account activity, security needs, dispute resolution and any applicable record-keeping obligations.
When information is no longer required, we may delete it, anonymise it or securely isolate it. Some information may remain in limited archives where necessary to establish or defend claims, prevent abuse, resolve disputes, maintain business records or comply with applicable requirements.
Your Rights
Depending on your circumstances and applicable law, you may have rights concerning the personal information we hold about you. These may include requesting access to information, asking for inaccurate information to be corrected, requesting deletion, objecting to certain uses, asking for processing to be restricted and requesting a copy of information in a usable format.
You may also have the right to withdraw consent where processing relies on consent. Withdrawal does not affect processing that took place before consent was withdrawn or processing based on another valid reason. Marketing preferences can generally be changed through the relevant communication or account settings.
Requests should include enough information for us to identify your account and understand what you are asking for. We may need to verify your identity before completing a request. Some rights may be limited where retaining or using information is necessary for security, fraud prevention, dispute handling or other legitimate purposes.
Third-Party Services
Our website may contain links, integrations or features provided by third parties. These may include payment services, verification tools, social features, analytics solutions, advertising platforms or other external services. If you use a third-party service, that provider may process information under its own privacy notice and terms.
Las Vegas Casino does not control the privacy practices of independent third parties. You should review the information provided by those services before submitting personal information or using an external feature. A link or integration does not necessarily mean that Las Vegas Casino endorses every practice of the relevant provider.
International Transfers
Some service providers or business partners may process information in countries outside the United Kingdom. Where information is transferred internationally, we seek to use appropriate safeguards and arrangements intended to protect personal information in accordance with applicable requirements.
These safeguards may include contractual protections, security controls, transfer assessments or other recognised mechanisms where relevant. The safeguards used may vary according to the destination, service involved and nature of the information.
Policy Updates
We may revise this Privacy Policy when our services, technology, business arrangements or privacy practices change. The updated version will be made available on the relevant website page, together with a revised effective date where appropriate.
We encourage you to review this policy periodically. If a change is significant, we may provide additional notice through the website, by email or through your account where reasonably appropriate. Continued use of Las Vegas Casino services after an update may be subject to the revised policy.
Contact Information
If you have a privacy question, want to exercise a privacy right or need clarification about how your information is handled, contact Las Vegas Casino at support@las-vegas-casino.uk. Please do not include unnecessary sensitive information in your initial message.
We will review privacy enquiries and may request further information to verify your identity or understand the issue. We aim to respond within a reasonable period and will explain if additional time or information is needed.
Last updated: